Shipping Policy

Shipping Policy
This Shipping Policy ("Policy") describes the shipping practices of NP Collection for all
orders placed via our website. As a dropshipping business, we partner with global third-
party suppliers to fulfill and ship customer orders.
By placing an order through our website, you agree to the terms of this Policy.
1. Order Processing Time
Orders are typically processed within 1–5 business days after payment confirmation.
In the event of high order volume or supplier delays, processing times may be
extended. We will notify you via email if significant delays occur.
2. Shipping Times
Since our products are shipped directly from our global suppliers, delivery times may
vary depending on your location:
Region Estimated Delivery Time
United States 3–20 business days
Canada 10–25 business days
United Kingdom 7–20 business days
Australia & NZ 10–25 business days
Europe 10–25 business days
Rest of the World 15–35 business days

Please note: These are estimated delivery windows. We cannot guarantee exact
delivery dates due to factors outside our control, such as customs processing, local
courier delays, and public holidays.

3. Shipping Rates
We offer Free Standard Shipping on all orders over $250.
Expedited shipping may be offered at an additional cost depending on availability and
location.
4. Tracking Information

Once your order has been shipped, you will receive an email containing a tracking
number and tracking link (when available).
Tracking updates may take up to 5–7 business days to become visible after dispatch,
especially for international shipments.
5. International Shipping, Duties & Taxes
We ship worldwide unless otherwise noted.
Customs Duties, VAT, and Import Taxes (if applicable) are the responsibility of the buyer
and are not included in the product or shipping price.
We are not responsible for delays caused by customs clearance or refusal to pay import
fees.
6. Delivery Issues
Missing or Delayed Orders:
If your order has not arrived within the estimated timeframe, please contact us at
npcollectionshop@gmail.com
Please allow up to 40 business days from the shipping date before requesting a
reshipment or refund for lost parcels.
Customers are responsible for ensuring all shipping details are correct at the time of
order.
We are not responsible for orders shipped to incorrect or incomplete addresses
provided by the customer.

7. Split Shipments
To reduce shipping times, items in your order may arrive in separate packages if they
are sourced from different suppliers or warehouses.

This Shipping Policy is governed by and shall be interpreted in accordance with the
laws of USA. We reserve the right to modify or update this Policy at any time without
prior notice.

We offer a wide range of high-quality jewelry including rings, necklaces, earrings,
bracelets, and accessories. Our collection features gold, silver, lab diamonds,
gemstones, and more.

Yes, all our pieces are made with genuine materials. Diamonds and gemstones are
certified by trusted grading labs like GIA or IGI, and all metals are tested for purity.

We provide a sizing guide for rings on our website. If you’re unsure, contact our support
team — we’re happy to help you find the perfect fit.

Standard orders typically ship within [1–3] business days. We offer tracked, insured
shipping and will keep you updated every step of the way.

Yes, we ship worldwide. Shipping costs and delivery times vary by country. Customs
fees or import taxes may apply and are the responsibility of the buyer.

Yes, we accept returns and exchanges within 14 days of delivery for unworn,
undamaged items in original packaging.

Absolutely. Our website uses industry-standard SSL encryption to protect your personal
and payment data. We accept all major credit cards, PayPal, and other secure payment
options.

Yes. Once your order ships, you’ll receive a tracking number by email. You can also log
into your account to view order status.

You can reach us via:
Email: npcollectionshop@gmail.com
Live Chat: Available on our website (Mon–Fri, 9AM–6PM)